In extreme cases on the mac, the following extra step has helped some people. Restart ADE, and then reauthorize with your (old) Adobe ID. This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac). Unfortunately, it often then gives misleading error messages about what is wrong.Ī common incorrect message informs you that the ID is already in use on another computer and cannot be reused. Uninstalling and reinstalling does not help. Sometimes ADE gets its registration/activation confused and in a semi-authorized state. We'll see.One reason for that could be that some of the books don't use DRM at all. So I replied (very politely) that they missed the point and what the real problem is. I would also think you would be able to assume, from the lengthy list of things that I've tried, that I didn't just try to open one ebook over and over again - I tried books that I have opened and read on DE before the upgrade, several different ones, and that it won't read or work at all with anything. No mention about it not being able to find the Digital Editions folder. The response was that the error 2038 sometimes occurs when the connection is lost while downloading the ebook and with steps to how to try to fix it so that one particular ebook would open in my library. I love when they don't really read what you wrote but skim - I put more or less the exact same thing as my first post, adding a bit more since it said to be as detailed as possible. I opened a case with Adobe before I left on my trip, and just got a reply this morning. I moved it to the empty Documents folder though, and it didn't work there either. I tried moving the folder to Documents, although I'm fairly certain that my Documents is tied to my G drive, which is also where the folder was before I upgraded and it worked fine. I've tried looking on the adobe site but that hasn't helped either. So.has anyone else had this problem, or have any idea how to fix it? I'm running Vista if that helps. Crying angry frustrated obsenities at it.Moving the location of the My Digital Editions folder to the same folder as the program, and under documents, and manually trying to drag it where it into the DE.Going back to Adobe Reader 8 (and uninstalling and reinstalling DE under that again).Note: With this one I was at least able to read the books on the computer and they transfered to the reader via Calibre, but then I couldn't open them on the reader) Downgrading to Adobe Reader 7 (and uninstalling and reinstalling DE under that.Upgrading to Adobe Reader 9.0 (and uninstalling and reinstalling DE under that).G drive (My Digital Editions folder was on the G drive and I usually download there, but I figured I would give it a shot) Uninstalling and reinstalling on C drive vs.Unintstalling and reinstalling digital editions.The program is also not showing my reader anymore when I plug it in, since I thought maybe I could just drag it over. If I close and open the program, the book dissapears. Then it will show me the book under the Library view, but won't actually open the book, nor will it even let me click on Reading view. When I try to add a book via the Library, add item to library portion, when I click add book it tells me:Įrror during recovery after failed manifest save. Oddly enough, I can find the silly folder, but oh well. When I open Digital Editions, it tells me that it could not locate My Digital Editions Folder. Originally I used it without a problem, but I can not get this to work, and I have a lovely library book waiting to be read and everything. So, it's been a couple months since I borrowed a library book, and when I opened Digital Editions the other day it told me that there was a new version out, and gave me the option of either upgrading or closing it.
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